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DEK Names Nick Crocker Americas Customer Support Group Manager
Flemington, NJ — DEK has named Nick Crocker to the position of Americas Customer Support Group Manager. Crocker has spent the last 10 years of his career at DEK serving in various technical service and support roles. He brings tremendous expertise and informed insight to his new post as Americas Customer Support Group Manager. With in-field service experience coupled with his knowledge of Global Service Control Center operations, along with a unique, first-hand perspective of both customer requirements and company follow-through.

In his previous role as Americas Service Control Center Coordinator, Crocker was instrumental in establishing the Americas region's new Service Control Center, which is now completely operational, with new features and availability options being constantly enhanced. Prior to joining DEK in 1997, Crocker had a four-year electronic indentured apprenticeship with the Royal Electrical and Mechanical Engineers (REME), worked as a civilian with the U.K. Army as an electronics engineer and was a member of a team responsible for maintenance and repair of one of the largest British Army training fleets. He will be based in DEK's Flemington, New Jersey office and will report to DEK Americas General Manager, Neil MacRaild.

 

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