|NORTH ANDOVER, MA - L-com has extended their contact center hours to 8:00 am through 8:00 pm Eastern Time, Monday through Friday. By extending our call center hours, they are now able to provide real time service to central and west coast based customers.|
Staff representing customer service, sales and technical support will be available to assist customers with placing orders and answering technical and service related questions until 8:00 pm Eastern Time.
"Our commitment to customer service is paramount. By extending our hours of operation we can now provide real-time assistance to our central and west coast customers," said Les Smock, Contact Center Manager, "We are always seeking new ways to improve our service levels in order to provide the best support in the industry".
L-com's North Andover Massachusetts based contact center is the recipient of several gold ABA Stevie Awards for customer service department of the year as well as sales and customer service excellence.